What to Do When Airlines Change Your Flight

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Note: This post is about pre-scheduled flight changes. Β Not changes that may occur on the day of or during travel.

When I’m planning a cruise, part of the planning is choosing the right flight.

My family and I always go to the port city the day before, well, cuz Murphy’s Law and all. Well, this year, we’re flying into Fort Lauderdale to cruise out of Miami.

? FLL is usually a little cheaper than flying in to MIA depending on where you’re coming from and they’re only about a 30 minutes apart.

We took our time and researched the flights that would allow us the smoothest experience on our trip. We were landing in FLL at about 2 pm. Β With the time it takes to claim our bags and travel to Miami, by the time we got to the hotel, our rooms would be ready. Β Then we could just chill out until dinner with the family. Β Easy, right?

Then we got notified that they changed our flight to 2 hours earlier. Β This is a problem because:

  1. Who wants to get up like you’re going to work while you’re on vacation? Β #NotISaidTheCat
  2. We’ll get the to hotel 2 hours earlier and will now have to wait around for our rooms to be ready.
  3. It messed up my whole eating plan for the day! Β Breakfast at home, buy lunch at the airport and eat on the plane, dinner in Miami. Β The new time would have me eating breakfast on the plane and trying to figure out lunch AND dinner in Miami. Β That’s too much like work! LOL

We looked for other flights and found one that was just 30 minutes earlier. Β We called and they changed the flight at no additional charge.

When an airline changes yourΒ booking, even slightly, they are supposed to notify you. Β It’s usually by email, but sometimes the email can get stuck in the junk folder. Β Try using an app that will track changes to your flights. Β I use Tripit Pro.

If they make a significant change – meaning a departure or arrival change over an hour, a date change, routing change or an aircraft change, you don’t have to accept what they give you.

So here’s what you should do:

Don’t Panic

This actually happens all the time. Β The reasons for the flight change could be many and varied; from a mandate by the FAA or airport to an equipment change.

See if the Change Will Work For/Against You

Sometimes the change could actually work in your favor. Β They could move you to an earlier flight that would have cost you more money. Β But, if you needed the specific itinerary you chose, then the change just becomes an inconvenience.

Research Online for Other Flights the Fit Your Schedule

Do a little research to find alternate flights that fit your schedule. Β That way you can call the airline with a plan.

Call the Airline to Ask for the Change

Depending on how much your flight has changed, most airlines will let you change your flight for free. Β But be sure to check the terms & conditions for your specific airline to see what they’re willing to do.

You also have these options if the change is 2 hours or more:

  • Change the departure or arrival of the affected flight to a nearby location within 500 miles.
  • Change to a flight on a partner airline.
  • Get a full refund.

Has an airline ever changed your flight? Β What did you do?

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